Razer Synapse Wiki ("we", "us", "our") is an independent informational website. This policy applies when you visit razersynapse.wiki, use the compatibility finder, open a core guide or contact support.
1. Version finder inputs
The version finder runs in your browser. Operating-system selections, requested version choices and device text are used to produce the result on the page. The tool does not need to send those fields to our server to calculate the recommendation.
Do not enter serial numbers, account credentials or other personal information in the optional device field. A public product name or RZ model number is sufficient.
2. Information we may collect
- Basic usage information such as visited pages, browser type, approximate region, referral source and timestamps.
- Technical logs such as IP address, errors and security events needed to operate the site.
- Messages and contact details you voluntarily send to the support email.
- Interaction events such as opening a guide or external download countdown.
We do not require an account to use the finder or read the guides.
3. Cookies and analytics
We may use analytics tools, including Microsoft Clarity, to understand page use, performance and interface problems. These services may use cookies or similar technologies under their own privacy terms.
You can restrict cookies through browser settings. Blocking analytics should not prevent the locally calculated version recommendation from working.
4. External Razer links
Download and support buttons can open Razer-owned websites or services. Once you leave this site, Razer's privacy terms and technical systems apply. We do not control data collected by external sites.
5. Sharing and retention
We do not sell personal information. Limited data may be processed by hosting, security, analytics or email providers when necessary to operate the site, respond to messages or comply with law.
Logs and support messages are kept only as long as reasonably needed for operations, security, support and legal compliance.
6. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to certain personal information. Contact [email protected] with a clear request. We may need enough information to identify the relevant record.
7. Children, security and changes
The site is intended for a general audience and does not knowingly collect personal information from children under 13. We use reasonable safeguards, but no website can promise perfect security.
We may update this policy when the site, analytics or legal requirements change. The effective date will be revised when material updates are published.