Current service status

Razer Synapse 3 Cloud Sync: What Still Works After Shutdown

Razer Synapse 3 cloud sync ended on February 3, 2026. Razer says the app no longer receives updates or cloud services, so configurations no longer sync across PCs. This does not mean every installed device immediately stops working: an already installed device can remain configurable in Synapse 3, and local profiles may still be available on that PC. Cloud data is no longer accessible after the server shutdown. Start by separating a profile stored locally from a cloud copy, and do not remove a working setup before checking for an export or a supported migration path.

Checked November 5, 2026: Razer's February 3, 2026 service retirement date has passed. Cloud access and local device configuration are separate states.

Quick answer

Razer Synapse 3 cloud sync status at a glance

Checked Nov 5, 2026

Cloud services	Ended February 3, 2026; configurations no longer sync across PCs.
Local profiles	May remain accessible in an existing Synapse 3 installation; this is not cloud sync.
Installed devices	A device already installed can remain configurable in Synapse 3.
New hardware	Synapse 3 no longer supports new hardware.
Cloud data	Razer says it is no longer accessible after shutdown.
Migration	Synapse 4 includes a tool for profiles that remain available.

Before changing software

Identify which profile copy you have

Separate local settings, exported files, and cloud-only data before changing software.

Local app

Check the PC where Synapse 3 last showed the profile.

Export file

Search backups and test any file you saved earlier.

Cloud only

Treat it as unavailable after the February 3, 2026 shutdown.

Official interface references

Profile export and migration screens

These Razer interface images help identify the relevant controls. They are references to product screens, not proof that cloud services remain available; labels and layouts can change.

Migrate available profiles in Synapse 4 Use the migration flow only after checking which profiles and devices are available. Review the result instead of assuming every setting moved identically. Razer Synapse 4

Export a profile that is still available locally An export is useful only if the profile is present in the app and the export control is available. Keep the resulting file separate from the Synapse installation. Razer profile instructions

Treat the Cloud selector as historical UI This older dialog shows a Cloud option, but Razer ended Synapse 3 cloud services on February 3, 2026. Do not treat the screenshot as evidence that the Cloud option still works. Razer profile instructions

Current status

Razer Synapse 3 cloud sync after February 3, 2026

The cutoff is permanent, not a temporary connection error. Razer ended Synapse 3 cloud services and updates on February 3, 2026, so profiles no longer sync between PCs through a Razer ID. Reinstalling or signing in again cannot restore the retired service.

An installed device and a local profile are separate from cloud sync. Razer says an already installed device can remain configurable and local profiles may still open on that PC. Check where each copy exists before changing the setup.

Cloud synchronization across PCs: ended.
A local profile: may still open in its existing Synapse 3 installation.
An already installed device: can remain configurable in Synapse 3.
New or fully removed hardware: check the exact model on the Synapse 4 support list.

Local versus cloud

A profile on your PC is not the same as a cloud backup

A profile visible in the installed application is a local starting point; it does not prove that a copy exists on Razer servers or another PC. Treat the old PC and any export as separate backups.

If an important profile still appears, do not uninstall Synapse or remove its device yet. Use the export control if available, save the file outside the app folder, and keep the original setup until you test the copy. Avoid copying undocumented program folders.

If the only copy was in cloud storage, Razer says it is no longer accessible. Check older PCs and existing exports; signing in, reinstalling, or using a third-party utility cannot restore the retired service.

Protect the old PC

What to do when your Synapse 3 profile still appears

On the PC where the profile was last used, confirm its name and device. Note important assignments, sensitivity, macros, lighting, and app links. Screenshots help as a reference but are not a portable profile file.

Export with Razer's documented control if it is available, give the file a clear name, and keep a second copy outside Synapse folders. Check the full device model against Razer's current Synapse 4 compatibility list before moving.

Use Synapse 4's Profile Migration Tool for available profiles, then test each important assignment, macro, and effect before removing the old copy. The Razer Synapse profiles guide explains export and verification in more detail.

Missing profile

If cloud data or a profile is missing now

Check the PC where the profile was last used. Open Synapse 3 without clearing its data or removing the device, then look in normal folders and external drives for an export. Inspect other PCs you used before replacing or resetting anything.

If no local copy or export exists and cloud storage held the only copy, Razer says that data is no longer accessible. Do not pay a recovery service or share your Razer ID with a site promising to restore it.

If the app opens but a device is missing, confirm whether it was already installed and check its exact model on Razer's supported-device list. Synapse 3 does not support new hardware; a fully removed device needs the Synapse 4 path.

Upgrade decision

Should you keep Synapse 3 or move to Synapse 4?

Keeping a working Synapse 3 installation can provide short-term access to local profiles and devices already installed. It cannot restore cloud sync, receive updates, or configure new hardware.

Synapse 4 is Razer's stated replacement and can migrate available profiles, macros, and Chroma effects. It may not reproduce every option identically, so check compatibility and test one device at a time before removing the old copy.

Use the site's Razer Synapse 4 download guide for the current product path. This article does not claim a build number or installer size.

Avoid extra risk

Do not use an old Synapse 3 installer as a cloud-sync fix

An old installer or mirror cannot restart Razer's cloud servers and may be stale or modified. Razer points users to Synapse 4 after the retirement.

If Synapse 3 will not launch, use the site's Synapse not-opening troubleshooting guide. Fixing a launch problem cannot restore cloud sync.

Safe action plan

Before you uninstall or migrate

Use this order to protect a profile that is still available.

1
Record key settings
Note button assignments, sensitivity, macros, and lighting.
2
Export what you can
Save the official export outside the application folder.
3
Check the exact device
Match the full model against Razer's Synapse 4 list.
4
Migrate and verify
Test each important setting before removing the old copy.

Synapse 3 cloud sync is gone, but local configuration may remain on an existing PC. Preserve that copy before making changes.

Cloud sync answers

Razer Synapse 3 cloud sync FAQ

Does Razer Synapse 3 cloud sync still work?

No. Razer ended the cloud service on February 3, 2026, so configurations no longer sync between PCs through a Razer ID.

Can I still use Synapse 3 and my installed device?

Razer says an already installed device can remain configurable and local profiles may still be accessible. The app no longer receives updates or cloud services and does not support new hardware.

Can Razer restore my Synapse 3 cloud data?

Razer says cloud data is no longer accessible after shutdown. Do not assume an account sign-in, reinstall, or third-party tool can recover a cloud-only copy.

Can I migrate an available profile to Synapse 4?

Razer provides a Profile Migration Tool for profiles that remain available. Check device compatibility and test migrated settings before removing the old copy.